Advice on how to handle particular crises, conflicts and dysfunctionalities in political, business and private life is something which we are very happy to provide.

In both Switzerland and the UK, for example, we help organisations to identify and overcome vulnerabilities and to strengthen their long-term resilience. In Hatherleigh, UK, we have a dedicated location, the 'Thomas Roberts House', where we enable individuals and relationships to achieve the same, including overcoming loneliness, loss and the accompanying vulnerabilities.

For ascertaining the level of an organisation's resilience, we appraise and collate the vulnerabilities of different departments in the form of a Corporate Resilience Audit. This can then be followed by a corresponding Managerial Resilience Consultation where the vulnerabilities and their significance are discussed in order to plan and implement their resolution. The resolution can sometimes entail a Resilience Workshop among the owners, between the owners and the management or within a given department, where the vulnerabilities are addressed and resolved at their source, i.e. not through talking about resilience but through learning on-the-job. For employees at all levels whose resilience becomes acutely weakened, we also offer a 24/7 Resilience Service.

In the field of education, we are specialised in development programmes in intercultural and interethical competence, including programmes for Chief Resilience Officers and Chief Ethics Officers. Cultural and ethical factors often underlie dysfunctionalities and irresilience and require the necessary expertise to identify and resolve them. 

The education programmes draw on our expertise in the handling of crises/conflicts in political, business and private life. 

This same expertise forms the foundation of our contributions to crisis prevention and the transformation of dysfunctionalities into strengthened resilience. The insights which our resilience-specialists gather are discussed in Corporate Resilience Round-Tables and collated in the form of a series of White Papers and other publications.

Conflicts and crises can easily develop unexpected dynamics and suddenly get out of control. Things can happen which are regretted later, but which are difficult to reverse. We offer skilled assistance in speedily de-escalating personal crises and conflict situations and in reversing as much of the immediate damage as possible.

In cases of PERSONAL CRISES, BURNOUT AND DEPRESSION, we work very closely with medical doctors and other specialists in England and Switzerland.

We will analyse the roots of a crisis or conflict and explain our findings to you in detail.
If requested, we can provide you with our professional opinion about your personal or professional situation and/or the future chances and dangers of given relationships.

Our services in this area range from

CRISIS ASSESSMENTS, STRESS-CHECKS, ETHICAL-HEALTH CHECKS and CONFLICT-ASSESSMENTS to CULTURAL & ETHICAL ASSESSMENTS for individuals

and to

CULTURAL & ETHICAL PROFILES & AUDITS of organisations.

See the corresponding pdf-documents at the bottom of this page and the list of our NETWORK-PARTNERS, with whom we work in the fields of Ethical Assessments, Ethical Health Checks, Stress Checks, Ethical Audits and Ethical Reflection.

Many parties-in-conflict wish to find an amicable solution. They would prefer to "at least part in peace" and perhaps even "explore the chances of repairing the relationship".
Generally, this approach minimises the damage on all sides and saves considerable costs and emotional stress, also for third parties - compared, for example, with litigation.
We will act as your common mediator, if you wish us to do so.

In certain types of crisis-situation, it is sometimes necessary to stand to one side and take time for oneself. If you wish, we can supply you with an experienced INTERIM-MANAGER who will temporarily assume your function in the way which you wish (see below).

In the case of conflict situations, it can often be very difficult for people to resolve a conflict themselves because of the pain which they have already suffered or because of the way in which the relationship has developed - and sometimes because of language issues.
If you wish, we will undertake the front-line dialogue for you – meaning that we would act on your behalf as your substitute or "proxy" until the relations are normalised or a solution is reached.

For relationships which have turned very bitter, we offer specialised help to:

• resolve damage
• prevent further distress
• minimise short- and long-term costs.

Whatever has happened, it is not our role to judge anyone – just to restore your physical health and your long-term peace of mind.

During serious conflict, the body and the mind both suffer even more than many people would like to admit.

In fact, imbalances in the body and mind can actually be the root-cause of the conflict.

Love-relationships can turn into seemingly irreversible hate relationships - for at least one, or perhaps all, of the people involved.

We are not peace-makers. If you have decided to end the relationship, this we also respect.

But we do offer the following:

 

ADVICE
Confidential informal and formal advice

CRISIS DE-ESCALATION
Immediate calming of the mind & defusing of the most acute tensions

DIAGNOSTICS
Analysis and explanation of the root-causes of the crisis or conflict; personal recommendations for the future and, if appropriate, a prognosis of the chances and dangers of certain relationships - also profiles & assessments

TREATMENT
Specially developed crisis-, conflict- and irresilience-resolution methods and, if desired, appropriate forms of advice and medical treatment, incl. classical medicine, traditional Chinese & other forms of complementary medicine

PROCURACY
Dialogue and/or negotiations on behalf of one party; interim-management in cooperation with Alan Ettlin at bbv Consultancy and Christoph Brünner.