Having started from
small and pioneering beginnings,
we can now offer considerable expertise
in the field of intercultural conflict resolution.

The 5C Centre was founded in 1991 and is based at the historical crossroads of international trade and intercultural exchange in Zug, Switzerland.

It was originally known as the "5C Institute for Cross-Cultural Communication & Conflict Conciliation AG". This name was changed in 2006 in order to reflect the firm’s further specialisation and its focus on the conciliation of conflicts, primarily cross-cultural ones.

We now offer a small range of highly specialised services through our network of conflict conciliators, who have their professional backgrounds in law, psychology and certain specialist fields.

IN THE BUSINESS WORLD
We are particularly well-known for "packing our bags", taking on interim-management functions and trouble-shooting from inside multinationals, joint-ventures, strategic alliances.

IN THE POLITICAL WORLD
We address highly sensitive and confidential situations on an intra- and
international level.

IN THE PRIVATE WORLD
We continue to help people with problems in their families, partnerships and marriages.

RESOLVING CAUSE AND EFFECT IN THE INDIVIDUAL
Since 1997 we have developed a further specialised service in Switzerland for people with health symptoms of a physical and psychological nature which are so often the cause or the effect of conflicts.

PREVENTION IS BETTER THAN CURE
From 1991 onwards, we have been educating many hundreds of people through:

• training and developing cross-cultural specialists;
• training, coaching and the supervision of intercultural mediators;
• preventive work to sensitise managers, employees and students through workshops, seminars, lectures and articles on cross-cultural issues.

Throughout the years, we have retained our philosophical and financial independence. Our clients range from large and small corporations to political institutions, administration departments, not-for-profit organisations and private individuals. Fee-structures are always agreed in accordance with the financial means of the parties concerned.

The 5C Centre is managed by Stuart D.G. Robinson whose personal profile can be found under www.srobinson.ch.